Rory McShane - Revolutionizing Microtargeted Campaigns https://rmcstrategy.com Data Driven Strategy. Impactful Media. Record of Results. Thu, 04 Jul 2019 23:30:58 +0000 en-US hourly 1 https://rmcstrategy.com/wp-content/uploads/2024/12/cropped-RMC-512-DARK-32x32.png Rory McShane - Revolutionizing Microtargeted Campaigns https://rmcstrategy.com 32 32 McShane in Sputnik: How Big Tech Became Chief Arbiters of Political Discourse https://rmcstrategy.com/news/googles-algorithm-how-big-tech-became-chief-arbiters-of-political-discourse/ Wed, 15 May 2019 19:30:31 +0000 http://www.rmcstrategy.com/?p=128713 From Sputnik International: US Big Tech is triggering mounting concerns over potential political bias in favour of left-leaning media sources. Sputnik has taken a look into the controversy surrounding Google’s aggregation algorithm with regard to the purported censorship of conservative political discourse by the Silicon Valley giant. A recent study published by the Columbia Journalism Review, has indicated […]

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From Sputnik International:

US Big Tech is triggering mounting concerns over potential political bias in favour of left-leaning media sources. Sputnik has taken a look into the controversy surrounding Google’s aggregation algorithm with regard to the purported censorship of conservative political discourse by the Silicon Valley giant.

A recent study published by the Columbia Journalism Review, has indicated that Google is apparently prioritising left-leaning mainstream media sources over conservative ones in its Top Stories results.

The study found that out of the 6,302 articles in Google’s “Top Stories” box in November 2017, CNN reports accounted for 10.9 percent of all coverage, while The New York Times and The Washington Post gained 6.5 percent and 5.6, respectively. Fox News, the main conservative outlet, regularly cited by US President Donald Trump, received just 3 percent of the top story spots. The data also showed that 62.4 percent of articles picked up by Google as “top stories” had been published by left-leaning MSM, while only 11.3 percent come from right-leaning sources.

Although the tech giant denies the assumption, cyber experts and academics believe that that is quite plausible and needs to be dealt with.

“It is possible that no human moderators ‘touch’ the news feed yet it is humans who design the system, tweak it, test it and provide the algorithmic adjustments which ultimately lead to specific stories appearing”, explained Kevin Curran, professor of cyber security at the Faculty of Computing, Engineering & Built Environment at Ulster University.

He noted that even if the research exposed “unconscious bias” of some Google employees this still “cannot be dismissed”.Political analyst David Vance is more straightforward in his assessment: “Google has deliberately chosen to use algorithms that discriminate against conservative, right-wing voices”, he stressed.

Fong Choong Fook, the CEO of the Malaysia-based LGMS Cyber Security firm, confirmed that it is technically possible: “The selection of news and stories can be easily controlled using algorithm that is written to pick and choose what the publisher (in this case: Google) want”.

“The selection algorithm can be programmed to observe parameters that based on targeted phrases, sentences, keywords, names, or even the identity of the interviewee”, he explained.

At the same time, analysts cast doubt on the probability that the Silicon Valley giant would ever voluntarily disclose its aggregation algorithm as it remains its “trade secret”.”Google will not reveal the algorithm and this is right because it is part of its intellectual property”, Pierluigi Paganini, chief technology officer at Cybaze and ENISA member said.

Still, there is the way to hold the company accountable, according to him: “Independent experts can test it and produce the results”, Paganini said. “If any anomaly will be discovered we can ask Google to change the algorithm providing the tech giant the evidence of wrong aggregations”.

Political analyst David Vance does not rule out that Google is “colluding” with left-leaning MSM flagships, like CNN, The New York Times or the Washington Post “to distort what is readily available”.

“In 2016, Big Tech suddenly realised ordinary people could use the power of their platforms to deliver Trump into the White House and Brexit in the UK. Ever since this, they are motivated to de-platform and censor conservative voices”, he said in a clear reference to Facebook’s recent ban of prominent conservative figures in a move that was later harshly criticised by Donald Trump.

According to the analysts, Google and other tech giants dramatically affect the global political situation.”The large tech companies have taken over from the legacy media as the chief arbiters of political discourse and the main gatekeepers for the exchange of news in the Western world”, British political commentator and former MEP, Nick Griffin, presumed. “This makes them the most powerful influence on the formation of public opinion. Google, like Facebook, Twitter and the main service providers, are extremely politically motivated”.

Professor Kevin Curran also believes that “Google at this time controls the gates to knowledge to a large degree”. Citing a recent Pew survey he noted that “43 percent of Americans get their news online”.

“This is an upward trend and soon it will be 50 percent of the population”, the professor highlighted. “Google is the dominant search engine with a 63 percent share of all search queries in the United States”.

Having said that Google is above all guided by profits, he opined that the company “will need to create an algorithm which ultimately makes more considered trade-offs between what is desirable for individuals and what is desirable for society at large”.

In April 2019, the Democratic-controlled House Judiciary Committee and the Republican-controlled Senate Judiciary Committee held hearings about Big Tech’s potential political bias. The Republicans were specifically looking into potential censorship of conservative political views on the part of Silicon Valley giants.

According to the academics and cyber experts, the work of search services could be regulated at the legislative level.

“Watchdog organisations could conduct specific tests on a regular basis and apply penalties to those companies that don’t respect the rules”, Pierluigi Paganini suggested.

For his part, Curran referred to the EU and France who announced additional taxes against American high-tech corporations. Paris also fined Google €50 million ($57 million) for breaking EU privacy laws.

“EU lawmakers have paid attention predominantly to companies like Facebook and Google due to their dominance with the EU with their wide ranging services such as Facebook, Instagram, WhatsApp, Search and platforms like Chrome and Android”, he pointed out.

According to political media strategist Rory McShane, “Google is much more concerning” than other tech companies.

“After the 2016 election of President Trump a video surfaced of Google executives expressing dismay at the election results and asking how they stop similar results is the future”, he said in a reference to James O’Keefe’s Project Veritas disclosures concerning the Silicon Valley giant’s apparent political bias.

Furthermore, according to documents exclusively obtained by The Daily Caller in April 2019, Google “manipulate[ed] its search results manually, contrary to the company’s official denials” and maintained a blacklist preventing right-wing websites from appearing in search results.“Google’s manipulation of search engine results may be their solution to that question. It’s even more concerning because while Facebook suppressed questionable outlets like Alex Jones, Google is suppressing credentialed and respected journalists like those at Fox News just because they’re conservative”, McShane highlighted.

It is not the first time that Google has triggered concerns regarding its left-leaning media bias. In 2016 distinguished research psychologist Robert Epstein revealed that Google’s search suggestions were biased in favour of Hillary Clinton during the 2016 US presidential campaign.

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MCSHANE IN LA TIMES: Your phone and TV are tracking you, and political campaigns are listening in https://rmcstrategy.com/news/mcshane-in-la-times-your-phone-and-tv-are-tracking-you-and-political-campaigns-are-listening-in/ Wed, 20 Feb 2019 04:51:01 +0000 http://www.rmcstrategy.com/?p=128700 By EVAN HALPER FEB 20, 2019  It was a crowded primary field and Tony Evers, running for governor, was eager to win the support of officials gathered at a Wisconsin state Democratic Party meeting, so the candidate did all the usual things: He read the room, he shook hands, he networked. Then he put an electronic […]

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It was a crowded primary field and Tony Evers, running for governor, was eager to win the support of officials gathered at a Wisconsin state Democratic Party meeting, so the candidate did all the usual things: He read the room, he shook hands, he networked.

Then he put an electronic fence around everyone there.

The digital fence enabled Evers’ team to push ads onto the iPhones and Androids of all those attending the meeting. Not only that, but because the technology pulled the unique identification numbers off the phones, a data broker could also use the digital signatures to follow the devices home. Once there, the campaign could use so-called cross-device tracking technology to find associated laptops, desktops and other devices to push even more ads.

Welcome to the new frontier of campaign tech — a loosely regulated world in which simply downloading a weather app or game, connecting to Wi-Fi at a coffee shop or powering up a home router can allow a data broker to monitor your movements with ease, then compile the location information and sell it to a political candidate who can use it to surround you with messages.

“We can put a pin on a building, and if you are in that building, we are going to get you,” said Democratic strategist Dane Strother, who advised Evers. And they can get you even if you aren’t in the building anymore but were simply there at some point in the last six months.

Campaigns don’t match the names of voters with the personal information they scoop up — although that could be possible in many cases. Instead, they use the information to micro-target ads to appear on phones and other devices based on individual profiles that show where a voter goes, whether a gun range, a Whole Foods or a town hall debate over Medicare.

The spots would show up in all the digital places a person normally sees ads — whether on Facebook or an internet browser such as Chrome.

As a result, if you have been to a political rally, a town hall, or just fit a demographic a campaign is after, chances are good your movements are being tracked with unnerving accuracy by data vendors on the payroll of campaigns. The information gathering can quickly invade even the most private of moments.

Antiabortion groups, for example, used the technology to track women who entered waiting rooms of abortion clinics in more than half a dozen cities. RealOptions, a California-based network of so-called pregnancy crisis centers, along with a partner organization, had hired a firm to track cell phones in and around clinic lobbies and push ads touting alternatives to abortion. Even after the women left the clinics, the ads continued for a month.

That effort ended in 2017 under pressure from Massachusetts authorities, who warned it violated the state’s consumer protection laws. But such crackdowns are rare.

Data brokers and their political clients operate in an environment in which technology moves much faster than Congress or state legislatures, which are under pressure from Silicon Valley not to strengthen privacy laws. The RealOptions case turned out to be a harbinger for a new generation of political campaigning built around tracking and monitoring even the most private moments of people’s lives.

“It is Orwellian,” said Los Angeles City Attorney Mike Feuer, whose office last month filed a lawsuit against the makers of the Weather Channel app, alleging that the app surreptitiously monitors where users live, work and visit 24 hours a day and sells the information to data brokers.

The apps on iPhones and Androids are the most prolific spies of user whereabouts and whatabouts. But they aren’t the only ones. Take televisions.

In the 2016 election, campaigns began targeting satellite-television ads to particular households. That technology was credited with helping Sen. Bernie Sanders target voters to eke out a surprise victory over Hillary Clinton in Michigan’s presidential primary.

Now, a person’s television may be telling candidates a lot more than many people would care to share. Some newer smart-television systems, including units made by Vizio, can monitor everything a person watches and send the information to data brokers. Campaigns can buy that information and use it to beam ads that either complement a narrative broadcast by such networks as FOX News or MSNBC — or counter-program against it.

Or a campaign might look for frequent watchers of a particular program — bass fishing championships, perhaps, or maybe “The Bachelor.” Campaigns have long targeted viewers of particular programs as likely to support their positions and have bought ads to air during those shows. Now, however, knowing that a person watches a specific program, a campaign can beam ads to the person’s television that would show up the next time the device is turned on, even if the viewer was watching some other show.

Feuer said he was surprised to learn from a reporter that political consulting firms are an eager market for tracking information.

“It means suddenly a campaign knows whether you are going to a doctor, an Alcoholics Anonymous meeting, where you worship and who knows what else,” Feuer said. At a time foreign agents are commandeering American campaign tools and using them to sow confusion and distrust among voters, Feuer said, the shift toward more tracking and monitoring is particularly concerning.

“It is not hyperbole to wonder if this information will end up with a Russian bot,” he said.

Just as the antiabortion organizations did around clinics, political campaigns large and small are building “geo-fences” around locations from which they can fetch the unique identifying information of the smartphones of nearly everyone who attended an event.

“I don’t think a lot of people are aware their location data is being sent to whomever,” said Justin Croxton, a managing partner at Propellant Media, an Atlanta-area digital firm that works with political campaigns.

“The good news is a lot of those people can opt out,” Croxton said. Privacy advocates, however, say opting out can be nearly impossible, as most device users are not even aware of which apps and phone settings are causing them to be surreptitiously monitored, much less in position to understand the intricacies of disabling all the tracking technology.

“It is often embedded in apps you would not expect to be spying on you,” said Sean O’Brien, a technology and privacy scholar at Yale Law School. “There is a question of how much people know is being grabbed from an ethical standpoint, even if from a legal standpoint you have technically agreed to this without knowing it.”

Once a data broker has identifying information from one device in hand, they can quickly capture information about other, associated devices, such as routers, laptops and smart televisions. Data brokers collect so much location information off phones that they can track a person’s whereabouts months into the past.

“If I want all the devices that were at a hearing at City Hall three months ago, I can do that,” said Rory McShane, a GOP consultant based in Las Vegas. “Then I can target them with ads.”

The fences can also be used to narrowly target messages into small geographic areas.

“If we are sending out a piece of fundraising mail, we will fence the homes where it is being sent for an entire week before,” McShane said.

Alternatively, McShane said, his firm might use a fence to build an “echo chamber” for an advocacy group lobbying politicians.

Fences can be built around the homes, workplaces, and hangouts of legislators and their families, enabling a campaign to bombard their devices with a message and leave the impression that a group’s campaign is much bigger in scope than it actually is.

There is also now a tool to grab a phone’s ID number as its user approaches a digital billboard, so that a custom-tailored message can be transmitted.

Which political campaigns and other clients receive all that tracking information can’t be traced. A group of computer scientists at UC Berkeley monitoring tens of thousands of apps has tried.

Serge Egelman, research director of the Usable Security & Privacy Group at UC Berkeley’s International Computer Science Institute, said his team can unearth which opaque data brokerages are amassing information, but not which political campaigns or interest groups buy it from them.

“There are a lot of industries buying this data for things that most people are not expecting,” Egelman said. Some might be trying to get you to purchase a Volvo, while others aim to manipulate your vote. But none disclose what they know about you and how.

“That is the fundamental problem,” Egelman said. “People can’t find that out.”

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Integrating Digital into Down-Ballot Campaigns https://rmcstrategy.com/news/integrating-digital-into-down-ballot-campaigns/ Thu, 31 Jan 2019 04:26:04 +0000 http://www.rmcstrategy.com/?p=128688 Rory McShane of McShane LLC chats with Campaign & Election's Shane Greer. This video was produced in partnership with Campaigns & Elections.

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Rory McShane of McShane LLC chats with Campaign & Election’s Shane Greer. This video was produced in partnership with Campaigns & Elections.

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McShane Breaks The Frame: 2019 Reed Award Finalist https://rmcstrategy.com/news/mcshane-breaks-the-frame-2019-reed-award-finalist/ Mon, 21 Jan 2019 19:58:54 +0000 http://www.rmcstrategy.com/?p=128663 Proud to be a finalist for a Campaigns & Elections Reed Award! The Facebook ad we created for Theresa Thibodeau for Nebraska Legislature was specifically targeted to mobile voters and visually "broke the box" to deliver results.

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Proud to be a finalist for a Campaigns & Elections Reed Award! The Facebook ad we created for Theresa Thibodeau for Nebraska Legislature was specifically targeted to mobile voters and visually “broke the box” to deliver results.

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McShane On Sky News London https://rmcstrategy.com/news/mcshane-on-sky-news-london/ Wed, 02 Jan 2019 07:57:48 +0000 http://www.rmcstrategy.com/?p=128229 Media Strategist Rory McShane interviewed on Sky News London about American politics and the Trump Whitehouse.

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Media Strategist Rory McShane interviewed on Sky News London about American politics and the Trump White House.

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McShane in Campaigns and Elections Magazine: LESSONS FROM 2018: THE RISE OF PEER-TO-PEER TEXTING https://rmcstrategy.com/news/mcshane-in-campaigns-and-elections-magazine-lessons-from-2018-the-rise-of-peer-to-peer-texting/ Tue, 20 Nov 2018 21:15:19 +0000 http://www.rmcstrategy.com/?p=27718 What robocalls were effective for at one point was activating voters who already agreed with you. Disseminating small, quick, bits of information to get a voter to take an action. Now, as fewer and fewer voters have landlines, and pre-election weeks are flooded with robocalls, they’re losing their effectiveness for even that. In their place, peer-to-peer texting has become a great solution to activate the voters you need. In the 2018 cycle our firm handled P2P texting for the Colorado GOP, and candidates and ballot initiatives in Colorado, Nevada, and Maryland.

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Published Nov 21, 2018

By Rory McShane

For years robocalls have been the bane of a voter’s existence and, for years, I’ve told candidates and campaigns the same thing about robocalls. While they’re effective to disseminate information and encourage behavior among people who already agree with you, they’ll never win a single vote.

I can’t tell you how many times I’ve had to explain to a candidate or campaign manager that a robocall about a candidate’s biography or issue positions is the equivalent of lighting money on fire. Maybe even worse because lighting money on fire doesn’t lose you any votes.

What robocalls were effective for at one point was activating voters who already agreed with you. Disseminating small, quick, bits of information to get a voter to take an action. Now, as fewer and fewer voters have landlines, and pre-election weeks are flooded with robocalls, they’re losing their effectiveness for even that.

In their place, peer-to-peer texting has become a great solution to activate the voters you need. In the 2018 cycle our firm handled P2P texting for the Colorado GOP, and candidates and ballot initiatives in Colorado, Nevada, and Maryland. Here’s what we learned:

GOTV, specifically mail-in ballot and early voting

As the nation and, specifically, the West moves more and more to early voting and vote-by-mail gains wider adoption, P2P should be used to encourage your voters to go vote or turn in their ballot. A competent campaign should have a well-defined and identified supporter universe.

Campaigns should then match supporters to their historical vote method. Are they early voters? Election Day voters? Mail-in voters?

States like Colorado even track which day voters historically turn in their ballots — something campaigns should note. If a voter in your supporter universe passes the day that they historically have turned in their ballot, without turning it in, send them a text reminder.

Turning voters out for events

A text message will never persuade a voter to vote for you, but it can put you in a room with a persuadable voter. There’s nothing more effective a candidate can do than meet a voter face to face. For 10-15 cents per text, texting every persuadable voter in a district, inviting them to a meet and greet to net a couple dozen votes in the final weeks of an election is well worth it.

Encouraging voters to contact the candidate

By the time you hit October, normally sooner, voters are so burnt out on mass media you reach the point of diminishing returns. Most often, especially in small races, the only way to win votes in the final months is direct contact with the candidates.

The problem is that a candidate can spend all evening canvassing to only actually talk to a handful of voters. With several of our legislative races, we texted everyone in our persuadable universe our candidate’s cell phone number, instructing them to call the candidate personally if they had any questions.

Our candidates talked to dozens of voters during the same time it would have taken them to meet a half dozen voters at the doors. Even to the majority of voters who glanced at the text and hit delete, it was a signal that our client was a regular person.

Text messages will never persuade voters. But they can activate and engage voters better than robocalls. As voters disconnect their landlines and hang up on choppy recorded auto dialers, P2P text messages are a tool that every campaign should budget for.

Rory McShane is a media strategist and founder of Las Vegas-based McShane LLC.

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McShane in Politico: Mueller is everywhere, except the midterms https://rmcstrategy.com/news/mcshane-in-politico-mueller-is-everywhere-except-the-midterms/ Mon, 15 Oct 2018 01:49:01 +0000 http://www.rmcstrategy.com/?p=27599 “People are anesthetized to it,” said Rory McShane, a GOP strategist working on 2018 races in Arizona, Maryland, Massachusetts, Nevada and Tennessee.

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Campaign ads and debates are mostly avoiding the Russia investigation in favor of other issues important to voters.

Mueller and his inquiry are missing from the campaign advertising airwaves in the final sprint to November. Debates have all but ignored the story, focusing instead on kitchen-table topics like the economy, health care and taxes. Vulnerable Democrats in red states are actually emphasizing the times they’ve reached across the aisle.

That’s on purpose, candidates and operatives from both parties told POLITICO. Most Americans are barely following the Mueller investigation’s intricate legal movements, which have already ensnared a few top former Trump aides, alleged Kremlin-backed hackers and a cast of charactersscattered across both sides of the Atlantic.

Most important, voters don’t want to talk about it either.

“In our state, we’re losing 70 to 80 dairy farms a month,” said Sen. Tammy Baldwin of Wisconsin, a Democrat whose reelection bid has largely avoided mentioning Mueller. “I can tell you in rural Wisconsin that’s what people are asking me about rather than something that is, well, just, it’s immediate to them.”

Sen. Ted Cruz (R-Texas), another in-cycle 2018 candidate, explained: “Washington reporters live in a different world from the American people. That’s been true for two years where the media is obsessed with the latest and constant slams on the president. People of Texas are interested in jobs.”

It’s a rare phenomenon in modern American politics to have a midterm election coincide with a major investigation that delves into anything related to the president. Even rarer is the phenomenon of voters going to the polls at the same time that an investigation remains active into questions of criminality tied to the winning campaign from the most recent presidential election.

That makes predicting the Mueller inquiry’s influence on voters that much more challenging, and why Democratic and Republican party operatives and candidates say the topic is best handled as mood music rather than as a primary argument to be used to drive turnout.

“It’s not the best thing for Democrats to be talking about right now,” said Robby Mook, the former Hillary Clinton 2016 campaign manager. “We just need to let Mueller do his job. Politicizing it even more isn’t going to help that.”

Sen. Cory Gardner (R-Colo.), who is leading his party’s 2018 campaign efforts, said in an interview that the most vulnerable Democratic incumbents didn’t want to address the Mueller investigation because it would clash with their campaign strategy of showing deference to Trump’s White House.

“In states like Missouri, Indiana, North Dakota, Montana, the red-state Democrats are running ads about how closely they work with President Trump,” Gardner said. “So, it’s difficult to talk about an investigation at the same time they’re trying to be his best friend.”

Mueller isn’t totally missing from the midterm discussions. Candidates say they’ve prepared responses to talk about the investigation if it comes up in debates. And while television advertisements have mostly avoided the Russia inquiry, a few campaigns and outside groups like the pro-Democrat House Majority PAC have spent a couple of thousand dollars on Facebook ads designed to increase their own small-dollar donations from blue-state bastions like California, New York and Oregon. Baldwin’s campaign, for example, last month bought a few Mueller-themed Facebook ads seeking campaign contributions.

Some candidates have even clashed over Mueller. In Oklahoma, Republican House candidate Kevin Hern went after one of his primary rivals earlier this summer with one of the rare television ads this cycle to mention the special counsel. In Virginia, Democratic Sen. Tim Kaine took issue during one of his recent debates with GOP opponent Corey Stewart, who has mimicked Trump in calling the investigation a “witch hunt.”

“I wouldn’t say it’s the major note in the chord, but it’s definitely an issue,” Kaine said in an interview.

Trump is doing his part to elevate Mueller into the national dialogue in a bid to excite his own base amid fears that Republicans will lose their majority in the House and perhaps the Senate. The president’s team has made one of its central campaign arguments the prospect that a Democratic takeover in Congress would use the special counsel’s findings as a launching pad for impeachment proceedings. On Twitter, Trump has slammed the Mueller “witch hunt” nearly 50 times since the July Fourth holiday, and his “no collusion” riff is a recurring element of campaign rally speeches where Republican candidates are supposed to be the featured attraction.

Still, part of the reluctance of down-ballot candidates to embrace the Mueller investigation stems from the mixed bag of recent history.

The 1974 midterms came just three months after President Richard Nixon’s resignation over the Watergate scandal and amid soaring inflation, an energy crisis and the fallout from President Gerald Ford’s controversial pardon of his predecessor. That November, Democrats picked up four Senate seats (getting them to 60 overall) and won 49 House seats from Republicans, which left them just one seat shy of holding a veto-proof supermajority. The new lawmakers who campaigned on the ethical cloud in Washington were branded “Watergate babies.”

But Kaine, the Democratic vice presidential nominee in 2016, said the comparison between 1974 and 2018 doesn’t work, because Mueller’s probe is not finished.

“You didn’t get a Watergate election during the middle of the Watergate investigation,” he said. “You got a Watergate election after all was said and done and there was accountability.”

“That’s a once-in-a-century event,” added a veteran Republican campaign operative working with both House and Senate candidates in the 2018 cycle.

The 1998 midterms offer lessons of a different kind. That September, the Republican-led House voted to release independent counsel Kenneth Starr’s salacious report about President Bill Clinton’s extramarital affair with a White House intern.

Democrats fretted that they’d get killed at the polls as even more materials tied to the Starr investigation were made public in the ensuing weeks. “Death by a thousand cuts,” said then-Rep. Robert Wexler (D-Fla.), according to a Chicago Tribune report at the time. Republicans put both Clinton’s scandal and his potential impeachment out as a central plank of their midterm message.

It backfired.

Instead of the GOP meeting its projections for blockbuster gains cementing their House and Senate majorities, the president’s party for the first time since World War II ended up winning seats in the midterms. Then-Speaker Newt Gingrich, who had elevated the Clinton scandal into a midterm campaign issue, lost his leadership post and resigned from Congress altogether the next January.

“This was a Seinfeld election,” the analyst Curtis Gans, who was tracking voter turnout, told The New York Times after the election results had rolled in. “He said his show wasn’t about anything, and neither was this election.” The Associated Press cited exit polls showing just 5 percent of voters called the Clinton scandal the most important issue on the ballot.

Considering the history from 1998, Democrats are getting credit for their message discipline and not taking the bait to make this year’s midterm race into a referendum on Trump’s legal woes from the Mueller investigation.

“I think one of the problems Republicans face is that the Democrats quit harming themselves with Russia and actually started talking to voters about things that matter,” said Mike Shields, the former chief of staff at the Republican National Committee. “I would rather they went back to Russia.”

Political operatives say neither Democrats nor Republicans want to talk about the Mueller probe in no small part because it isn’t breaking through with everyday Americans already deluged by an onslaught of Trump stories.

“People are anesthetized to it,” said Rory McShane, a GOP strategist working on 2018 races in Arizona, Maryland, Massachusetts, Nevada and Tennessee.

The special counsel’s lack of public commentary also hardly makes for good campaign material, said Larry Sabato, director of the University of Virginia Center for Politics.

“Mueller is the great sphinx so far,” Sabato said. “No one really knows what he’s thinking or how far his investigation has come. It’s hard to grab onto fog.”

Sabato noted that even he had lost track of the Mueller probe — a good example of why the topic isn’t front and center with candidates or midterm voters.

“I follow politics all day long,” he said. “Imagine how people who actually work for a living feel. Most don’t have a clue about what is really there. It’s a very, very complicated story that Mueller, one hopes, will eventually explain in a way everyone can understand.”

But, Sabato added, “he’s not going to do it in the next month.”

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McShane in Campaigns and Elections Magazine: HOW FACEBOOK STRATEGY HAS EVOLVED IN 2018 https://rmcstrategy.com/news/mcshane-in-campaigns-and-elections-magazine-how-facebook-strategy-has-evolved-in-2018/ Sun, 23 Sep 2018 21:22:45 +0000 http://www.rmcstrategy.com/?p=27722 Facebook strategy has been in flux for campaigns this cycle thanks to continued platform changes. Races on both sides of the aisle are now having to grapple with changing rules over content and targeting.

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Sep 24, 2018

By Rory McShane

Facebook strategy has been in flux for campaigns this cycle thanks to continued platform changes. Races on both sides of the aisle are now having to grapple with changing rules over content and targeting.

As campaigns’ tactics are evolving to cope with these changes, the fundamental goal remains the same: Facebook should be where you talk to the people who are likely to vote for you.

Posting your latest fundraising numbers on Facebook is nowhere near as important as persuasion content. Video content is king on Facebook, although not if the video is a clip of your candidate shot with an iPhone, at his or her kitchen table reading off talking points.

The best way to conceive of video content for Facebook is to ask yourself, Is this something a regular person would share with their friends?

If your candidate isn’t taking money from special interests, use video content to reinforce it. Maybe it’s a video showing all the money your opponent has taken from special interests in Monopoly dollars.

If you’re running against an establishment candidate, perhaps it’s a video of your candidate holding a $5 hotdogs-and-hamburgers fundraiser across the street from your opponent’s lavish country club plated dinner.

The best performing video right now being run by one of my clients, in New England, is a video of her young daughter in Red Sox apparel holding a baseball bat asking people to vote for her mom, because like the Red Sox, they’re both winners who bring people together. That video is getting views for less than one cent per view.

As a Republican consultant, one of the things I have to take into account is the possibility of a conservative shift away from Facebook in the coming years. If there is a backlash from the conservative community, it will be an even greater challenge for Republican strategists and their campaigns to reach primary voters, which is already difficult.

Facebook’s custom audiences, allowing you to match your target voter file directly to Facebook accounts, is an incredible tool. But be ready to monitor how many voters you’re actually reaching. Track your targeted voters reached, especially in Republican primaries. If you’re struggling to break 40 percent of targeted voters reached, you should think about moving your money into display.

Facebook allows you to pause any ad campaign, with the money still unspent. At the halfway point in your ad campaign, if you haven’t hit at least 40 percent of target voters reached, reduce your spend and move the money into display ads targeting those primary voter’s cookies and IP addresses.

Persuasion content is nowhere near as effective on display as it is on Facebook, but if you have 60 percent of your target voters not seeing your candidate on Facebook, it just makes more sense to shift that spend.

Under Facebook’s new privacy regulations, the ad platform will no longer tell you how many people in your custom audience you’ve successfully matched, so be ready to regularly check your unique reach numbers.

While some digital consultants will tell you they will match upwards of 80 percent of their voter file on Facebook, that seems wildly inflated. Among conservative primary voters right now, some of my clients are reaching as little as 40 percent of their primary voters on Facebook.

Facebook’s ability to target individual voters also has an inherent pitfall for the inexperienced digital advertiser. The smaller an audience becomes, the less Facebook inventory is available, so you’ll pay more for the same video view, from the same voter.

I’ve watched campaigns blow through their entire digital budget trying to create unique messages for each region, or even each county driving their video views from 4 – 6 cents to upwards of 15 cents or more.

Facebook’s ever evolving regulations, and the limitations of the platform, underscore the need to keep an even closer eye on the performance of your ad campaigns and adjust accordingly.

Rory McShane is a media strategist whose clients have ranged from statewide Constitutional Amendments to members of Congress, non-profits and corporations.

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McShane in Associated Press: Boxers or briefs? Beto O’Rourke livestreams his laundry https://rmcstrategy.com/news/mcshane-in-associated-press-boxers-or-briefs-beto-orourke-livestreams-his-laundry/ Fri, 07 Sep 2018 02:00:15 +0000 http://www.rmcstrategy.com/?p=27604 Still, Rory McShane, a Republican consultant who organized Facebook Live sessions with past candidates in South Carolina and Virginia, said he’d like to see more politicians scrapping traditional scripts, even though he’s “hurting myself as someone who writes those messages. I’ve encouraged clients of mine to do full campaigns on livestream from the time you’re brushing your teeth to the time you’re going into your hotel room,” McShane said.

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AUSTIN, Texas (AP) — Most ardent supporters know where Beto O’Rourke stands on single-payer health care (he’s for it), legalizing marijuana (ditto) and a border wall (against). But anyone watching his Facebook Live feed as the Democratic Senate candidate tossed wet laundry into the dryer on a recent Sunday learned a far more intimate detail.

“Somebody asked, ‘Boxers or briefs?’” O’Rourke said holding up a wet, gray undergarment for the cellphone camera at a South Texas laundromat. “These are like boxer-briefs.”

In his bid to upset Republican Ted Cruz, O’Rourke livestreams constantly, highlighting how the technology has created scenes once unthinkable for candidates seeking national office, but is nonetheless increasingly popular among underdogs desperate for attention. Then little-known New York Democrat Alexandria Ocasio-Cortez broadcast from public transportation, an unsuccessful Georgia Republican gubernatorial candidate evoked mermaid tales, a Michigan Democrat ran through the streets looking for last-minute supporters and a California congressional hopeful was on Facebook Live when she barged into a Denny’s bathroom.

Candidates have long livestreamed rallies, debates and question-and-answer sessions. But doing so at near junkie levels defies the increasing tendency among most top politicians to control all contact, from screening who attends public rallies to avoiding interviews with “unfriendly” media outlets.

For those facing uphill fights like O’Rourke, using Facebook Live is an easy way to get free media and make low-stakes connections with voters. It’s also fitting in the era of President Donald Trump, who is fond of shooting unfiltered thoughts directly to supporters at all hours — but uses Twitter.

“It shows the real person and, if that’s a good thing, that’s good for the candidate,” said Bill Jasso, a public relations professor at Syracuse University. “But campaign managers want to manage, and it’s very tough to control live because there’s no pause.”

Obvious dangers are misplaced curse words or offensive remarks. Also, anything that feels staged can alienate voters. Jazmina Saavedra lost her House bid despite causing a livestream stir by broadcasting forcing her way into a Los Angeles Denny’s bathroom because she said there was a man in the women’s room.

Still, Rory McShane, a Republican consultant who organized Facebook Live sessions with past candidates in South Carolina and Virginia, said he’d like to see more politicians scrapping traditional scripts, even though he’s “hurting myself as someone who writes those messages.”

“I’ve encouraged clients of mine to do full campaigns on livestream from the time you’re brushing your teeth to the time you’re going into your hotel room,” McShane said.

Embracing such a philosophy is O’Rourke, a one-time punk rocker and natural ad libber starkly different from Ivy League debate champion Cruz, who lacks easy charisma.

O’Rourke eats and jogs on Facebook Live. He’s gone bowling and gotten haircuts, offered Beatles trivia and skateboarded. Once filming while campaigning in remote West Texas, O’Rourke discovered two lost Labradors and urged their owner to “light me up on the livestream” to arrange a pickup.

Asked if this was vanity gone wild, O’Rourke said, “If you’re seeing too much livestream, turn it off by all means.” But in a state where a Democrat hasn’t won a statewide race since 1994, “We can continue to run the same campaign the same way and turn up the same result” or “we can make this about the people. As many people as possible in as many formats as we can.”

There have been some problems. O’Rourke said he supported instituting a year of required public service for young people, only to later recant. Cruz has made attack ads out of O’Rourke’s frequent use of the F-word on livestream.

But Suneel Gupta, who lost Michigan’s Democratic congressional primary despite frequent Facebook Live sessions — including jogging in search of would-be voters as polls closed — said misstatements shouldn’t be a risk for fervent live-streamers.

“If you’re being yourself consistently, then you don’t have to worry too much,” Gupta said “Because you were yourself the entire time.”

O’Rourke’s sessions are generally watched by hundreds live, but that climbs after they’re archived online. More than 36,000 people have since seen the laundry session, not all happily.

“He’s on there folding laundry now?” asked Kristine Shafer, an O’Rourke supporter in Austin. “Why do I have to watch him do that?”

But Facebook Live presents some bizarre and sometimes wonderful, behind-the-scenes corners of politics. Clay Tippins, an ex-Navy SEAL and failed Georgia gubernatorial candidate, did an all-night livestream and told a story about his wife turning up with Snickers bars and Gatorade during a 3 a.m. Navy water training session. She was mistaken by his delirious compatriots for a mythical sea creature.

“Sir, a mermaid comes out of the water in the middle of the night,” Tippins recalled being told.

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McShane in Yahoo News: The Republicans are beating Democrats on Facebook, but by how much? https://rmcstrategy.com/news/rory-mcshane-in-yahoo-news-the-republicans-are-beating-democrats-on-facebook-but-by-how-much/ Tue, 28 Aug 2018 01:46:56 +0000 http://www.rmcstrategy.com/?p=27595 Facebook is good at confirming bias and reinforcing tribal instincts. This can also be described as “community building” by digital operatives, and Rory McShane, a Republican strategist, said that “it didn’t seem like [Clinton campaigners] were focused on community building.”

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by Jon Ward

Published August 28th, 2018

After President Barack Obama’s reelection in 2012, political journalists wrote an armada of stories about the brilliance of his online campaign. Obama’s nerds were hailed as geniuses for harnessing big data to create precise models of which voters they needed to reach, and of using cutting edge methods to get them to the polls. They helped boost African-American turnout in the key swing state of Ohio from 11 percent of the electorate in 2008 to 15 percent in 2012.

Yet just four years later, when Donald Trump won a surprise victory in the 2016 presidential election, the storyline — somewhat predictably — emerged that his technology team had created a modern-day Manhattan project for targeting voters on Facebook. In the ensuing two years, progressives have lamented that Democrats now lag behind Republicans in using data and digital tools to win elections.

The truth usually lies somewhere in the middle, according to political consultants and analysts who have worked in social media for years. Yet there does appear to be some indication that Democrats failed to capitalize on some of Obama’s early successes online.

“I think there was a misunderstanding of the fundamental ways that Facebook had changed. … There was a certain amount of complacency, to be frank,” said Cheryl Contee, CEO of Do Big Things, a digital marketing and advocacy firm, who has previously said that progressives are “10 years” behind in this area.

It’s crucial to point out that Facebook engagement is one part of a much larger universe of digital tools and tactics that campaigns can employ. And even in this realm, there is nuance and complexity that makes it hard to conclude that one campaign did “better” than the other.

What is clear is that Clinton and Trump had different goals on the platform, and that’s where critics can question strategic choices.

A Facebook white paper said that Trump outspent Clinton on Facebook $44 million to $28 million, though former Clinton campaign aides dispute they were outspent. And the Trump campaign and RNC created more ad variations than Clinton, through which they tested voter responses to their content. One white paper by a Facebook executive reported the ad variation disparity to be 5.9 million for Trump to 66,000 for Clinton. But a Bloomberg article weeks before the election reported the gap to be much smaller but nonetheless significant, at 100,000 for Trump.

Those numbers do show a heavier investment in a certain type of engagement. The Clinton campaign, however, says that the majority of Trump’s money spent on Facebook was to raise money, and that it invested more money in other types of fundraising that it says were more efficient and had a higher rate of return. And Clinton did end up distributing more sponsored posts than Trump on Facebook.

As for the ad variations, Clinton’s people say they devoted much more energy than Trump to figuring out how to persuade undecided voters on Facebook to support Clinton. The Clinton argument is that they weren’t just speaking to people they knew were supporters, but that they were trying to find new voters on the platform.

That strategy may have been a strategic mistake, however.

“There’s not a lot of evidence that when you’re trying to change someone’s mind about who to vote for or whether to vote, digital is a great platform on which to do that,” said John Hagner, a partner at Clarity Campaign Labs, a Democratic analytics firm.

Keegan Goudiss, digital advertising director for Bernie Sanders in 2016, told Yahoo News that social media can be an effective part of a larger persuasion strategy if it is employed early in a campaign to help move the debate to certain issues and to frame the way those concerns are discussed. “That’s a high-level approach for digital that does work for persuasion,” Goudiss said.

Goudiss said he thought Clinton’s team did many things well but was “too cautious” with its messaging for much of the campaign, because they were focused on avoiding mistakes rather than firing up supporters. Politics on social media, Goudiss said, requires candidates to be sharper edged and to be “more willing to talk about ideological extremes.”

“Red meat is important if you want to get people interested and excited,” he said. “The politician with a jacket over their shoulder is not going to work. People aren’t going to buy it.”

Facebook is good at confirming bias and reinforcing tribal instincts. This can also be described as “community building” by digital operatives, and Rory McShane, a Republican strategist, said that “it didn’t seem like [Clinton campaigners] were focused on community building.”

Of course, Hillary Clinton was perhaps not the most inspirational figure for an online community. And the Trump campaign also used Facebook to aim ads at potential Clinton supporters in order to discourage them from voting, even going so far as to tell reporters they were mounting “three major voter suppression operations.”

Some of it appears to have been luck on Trump’s part. His digital operation was initially overseen by a political novice, Brad Parscale, whose most relevant experience had been in building and designing websites for businesses like Trump’s wineries. After Trump became the nominee in the summer of 2016, the RNC stepped in and professionalized the campaign, taking over most aspects of its execution.

“[I’d] never run a campaign before. Well, I’d run a campaign, just never a political campaign. Lots of product campaigns, which are different. So there were a lot of gaps,” Parscale, who is now the campaign manager for Trump’s reelection effort, said recently.

The Trump campaign’s approach to Facebook might have benefitted from having someone like Parscale who approached it like a corporate marketer.

“For experts on selling digital who are not political, the approach is you find your segment of the market and you pound the market until you get what you need. That’s a great way to get 40 percent of the vote,” said Hagner, the partner at the Democratic analytics firm.

Steve Bannon, the former head of Breitbart, the right-wing media organization, also had a significant role in the Trump campaign. He had seen Facebook’s power over the previous years, having helped build Breitbart’s reach through the network.

Bannon was also, before he joined the Trump campaign, vice president of Cambridge Analytica, the digital firm that was discovered after the election to have improperly acquired personal data on Facebook of 50 million users, and helped the Trump campaign target those voters.

For much of the past few years, on the other hand, Democrats were underestimating Facebook, said Kelly Vingelis of Revolution Messaging, the digital firm that worked with Sanders’s campaign.

“My belief is they have not given Facebook enough credit in the past because it’s just a place where people go to share pictures of their baby or their wedding. But it’s where people go for hours a day to get online news or engage with online communities,” Vingelis said in an interview. “People, no matter their age, are heavily invested in Facebook, so Democrats have underestimated that and need to catch up.”

“I think Facebook has always been considered a relevant platform but not the hot platform for advertising because there’s a belief you can reach people on other platforms in the same way, which is not correct,” she said.

The 2016 election was a wake-up call that Democrats can’t overlook Facebook, Vingelis said. “Facebook is the No. 1 platform for reaching people and having a conversation,” she said. “Democrats are starting to use Facebook more and use it for engaging in conversation. I’m encouraged by that, but we still have a long way to go.”

But Hagner cautioned against overhasty conclusions from one presidential election. “A lot of progressives are seizing on the fact that Trump spent a lot on digital and won, and thinking they won because of that, and they assume the solution for Dems is to copy that. It’s the old trope that winning campaigns did everything right and losing campaigns did everything wrong,” he said.

On data and analytics, Hagner said, Democrats are still as good if not better than Republicans, especially since Republicans continue to see campaign voter contact results being split between the RNC’s database and the list built by the Koch brothers.

In the 2012 election, Obama’s team famously used Facebook to target friends of friends. It was part of an overall strategy of empowering supporters to build local communities to mobilize for Obama. But after 2012, Vingelis said, “it changed from being a social media network to being an advertising platform.” In addition, Facebook lost some of its appeal as a cool or cutting-edge platform as the user base skewed older and more conservative over time.

Nonetheless, a few things contributed to a drop-off in Democratic performance after 2012. While Republicans were hell-bent on catching up for four years after 2012, Democrats had a certain amount of apathy about remaining innovative.

Some think the departure of much of Obama’s top talent into the private sector played a role.

And Obama’s focus on building up Organizing for America rather than the Democratic National Committee led to what some — including Clinton herself — thought was a decline in the DNC’s operation. This is likely part of why Democratic candidates at the local level have not benefitted from the innovations that went on in Obama’s campaigns, leaving a void that groups like Tech for Campaigns (TFC) are now trying to fill.

“There’s a lack of shared infrastructure for digital, which is what we want to build,” said Jessica Alter, co-founder of TFC, which connects technology professionals with smaller campaigns to help bring their digital and web presence up to speed.

Alter started the company, which does not charge for its services, in 2017 after Trump’s inauguration. But she quickly saw that state legislatures were a highly neglected area of politics.

“No one was helping them, and they’re very important,” Alter said. “Whether you’re giving time or money or skills — unless you’re maybe the biggest donors — state legislatures are the biggest return on investment you can get.”

Another big critique of Democratic campaigns is that they are not spending enough money on digital targeting, because too many Democratic operatives and consultants are either stuck in the past and think TV is the dominant platform, or because they have a vested financial interest in continuing to garner the big fees that come with television advertising. (This debate has existed on the Republican side for years as well.)

TV can still be influential in a race where voters don’t know much about the candidates or the issues, unlike in a presidential campaign, when the candidates are well known by most voters and are defined more by the daily news cycle than by paid advertising. In addition, older demographics vote more reliably, and many of these voters still watch a lot of TV.

In federal and statewide elections, TV can still play a large role, but many candidates in smaller campaigns can’t afford TV, nor would it be an efficient use of resources. For them, digital may be a smart investment, especially now that Facebook and Google make it easy to target voters even at a smaller scale.

The challenge, Hagner said, is a lack of evidence for how digital campaigns move undecided voters toward a candidate. What will ultimately help Democrats figure this out, he said, is not the tactics or digital tools, but finding more dynamic and inspiring candidates.

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